The Commercial Terms and Conditions (T&C) shall govern the sale of Goods from Stormtech Europe Limited (Stormtech) to you and/or the company you are authorized to represent. Stormtech’s performance is expressly made conditional upon your agreement to the Commercial T&C. Any provisions or conditions of any purchase order or other document, which are inconsistent with or in addition the Commercial T&C are hereby rejected and shall be inapplicable and not binding upon Stormtech.
Stormtech will accept orders in writing, by telephone or through electronic means. You may not cancel an order once an order confirmation has been sent, except with consent by Stormtech.
Goods are delivered FOB Stormtech’s UK shipping facility. Stormtech reserves the right to determine the best shipping method unless specifically pre-routed by customer. When shipping with customers requested carrier, all costs of transportation and insurance shall be borne by the customer.
Stormtech shall make commercially reasonable efforts to meet any shipment date stated on the face of any accepted order. However, you understand and agree that shipment of Goods is subject to availability and carrier timelines, and STORMTECH EXPRESSLY DISCLAIMS LIABILITY FOR ANY FAILURE TO MEET SUCH DELIVERY DATES.
Stormtech offers free ground freight on some orders per Stormtech’s free freight policy with our preferred carrier. Stormtech may periodically offer other free freight promotions and free freight is subject to change in Stormtech’s sole discretion.
Goods are purchases in accordance with Stormtech’s price list in effect at the time of the order (less other discounts, if any). Prices are exclusive of all sales or use taxes, tariffs, customs (except fees associated with original importation which Stormtech pays) and other governmental charges. You shall pay or reimburse Stormtech for any and all such charges.
Late payment of any amount will be grounds for Stormtech to discontinue performance under these terms and conditions of sale. Amounts not paid by the due date specified on invoice are subject to a monthly interest charge of 2% per month (24% per annum)
All prices are subject to change without notice, other than orders already accepted by Stormtech. Stormtech assumes no responsibility and shall incur no liability whatsoever if price change notices are not received.
Returns can be requested within 30 days from the date of receipt of the merchandise. No returns will be accepted past this date. A 10% restocking fee will apply to all returns, except for samples, exchanges and warranty returns. There is a minimum restocking fee of £5.00/ €5.00.
Discounted samples, Hotlist or clearance items, promotional, embroidered or decorated items, soiled, or washed garments are not returnable for credit under any circumstances.
It is your responsibility to verify the accuracy of style, colour, size and quantity on orders shipped prior to decorating.
All returns must be authorized and identified with a STORMTECH RETURN AUTHORIZATION NUMBER (RA#) PRIOR TO SHIPPING. RA numbers are only valid for 30 days and must be enclosed with the return shipment. Returns are shipped at your expense. Claim returns due to defective merchandise must be made in accordance with Stormtech’s Warranty Policy.
Unless otherwise agreed to in writing, Stormtech retains ownership (Security Interest) of all goods shipped until paid for in full.
You are responsible to ensure that proofs are correct in all respects. You should check spelling, colors, logo size, logo placement, layout and design as well as order pricing, add-ons and quantities before approving proof.
Stormtech disclaims any liability for any claims or damages for infringement of any intellectual property rights belonging to a third party arising out of use of artwork or logo supplied by you to Stormtech. You agree to forthwith defend, fully indemnify and hold completely harmless Stormtech and its agents from any and all claims or damages, direct or indirect including consequential damages, as a result of the actual or alleged infringement of any copyright, trademark or patent owned by a third party arising from Stormtech’s use of art work or logo supplied by you to Stormtech.