Stormtech proudly guarantees the quality, craftsmanship, and performance of all our products. We are committed to offering the finest products and customer service available.
Stormtech products are fully warranted to the original owner against defects in materials and workmanship for a period of up to five years from the date of original purchase, excluding normal wear and tear. If a product fails as a result of a manufacturing defect within this five-year period, Stormtech will repair the product, without charge, or replace it at our discretion.
The Warranty period will not be extended or renewed due to subsequent resale, repair or replacement of the product.
For repairs and returns or other warranty questions, please contact us through your original point of purchase contact (store or distributor). If that is not possible, then all warranty questions and authorizations can be answered by contacting our Customer Service team:
Email: info@stormtech.ca
Phone: 1-866-407-2222
In accordance with Stormtech Health and Safety practice, as well as for the protection of our staff, all products must be cleaned prior to being returned to us. Products that arrive unwashed may be subject to a cleaning fee before assessments and repairs can be made which will delay the processing of your claim.
Damage due to wear and tear will be repaired at a reasonable charge.
Depending on the time of year, expect a 2-4 week turnaround.
All shipping to our Warranty Department must be pre-paid and insured. Stormtech is not liable for lost in-bound packages.
Stormtech will not bear any responsibility for unauthorized returns.
Stormtech is committed to providing the highest quality products and customer service in the industry. We take the concerns of our customers very seriously. It is your valued input that allows us to monitor product specifications and make improvements to our products.
If you have any other product concerns or suggestions, please contact us anytime. We appreciate your continued support.
Email: info@stormtech.ca
Phone: 1-866-407-2222
Please contact the Stormtech Factory Outlet for additional warranty information:
FACTORY OUTLET
2550 Boundary Road
Burnaby, BC
Tel: 604.454.1492
