Stormtech proudly guarantees the quality and performance of all our products. We are committed to offering the finest products and customer service available. We stand behind the quality, craftsmanship, and performance of all our products.
Stormtech products are fully warranted to the original owner against defects in materials and workmanship for a period of up to five years from the date of original purchase, excluding normal wear and tear. If a product fails as a result of a manufacturing defect within this five-year period Stormtech will repair the product, without charge, or replace it at our discretion. This warranty does not cover damage caused by accident, decorated logos, improper care, negligence, normal wear and tear or the natural breakdown of colours and materials over extended time and use.
For repairs and returns or other warranty questions please contact us through your original point of purchase contact (store or dealer distributor). If that is not possible, then all warranty questions and authorizations can be answered by contacting our customers relations team:
Email: info@stormtech.ca
Phone: 1-866-407-2222
Please contact the Stormtech Factory Outlet for additional warranty information:
FACTORY OUTLET
2550 Boundary Road
Burnaby, BC
Tel: 604.454.1492
All shipping to our Warranty Department must be pre-paid and insured. Stormtech cannot be liable for lost in-bound packages. All warranty claims must be authorized prior to returning. Stormtech will not bear any responsibility for unauthorized returns. In order to comply with health and safety regulations, as well as for the protection of our staff, we kindly request that all products be cleaned prior to being sent to us. Products that arrive unwashed may be subject to a cleaning fee before assessments can be made.
Stormtech is committed to providing the highest quality products and customer service in the industry. We take the concerns of our customers very seriously. It is your valued input that allows us to monitor product specifications and make improvements to our products.
If you have any other product concerns or suggestions, please contact us anytime. We appreciate your continued support.
Email: info@stormtech.ca
Phone: 1-866-407-2222
